This is Mindifer (Mindy for short). She is supposed to be a purebred Miniature Dachshund, but from her tiny size and giant attitude, we suspect there is some Chihuahua in there somewhere. As you can see from her expression, she's not wild about having her picture taken.
She does like to play 'fetch' with a tennis ball or squeaky toy, though. Continuously. For hours on end. And if you won't drop everything and throw it for her, she likes to stuff it under your desk or some other inaccessible place and then whine for you to come retrieve it for her,. We call her our official company distraction (which she can certainly be, when we're trying to get some work done!)
Mindy is so busy chasing her toys that she does not answer emails or return phone calls, but we ALWAYS do!
Call Us: 1-800-258-5167, 9am-6pm, Monday-Saturday
4G Company, Bella Vista, Arkansas
We are a family-owned business, owned and operated by the Grahams--the four "Gs" in our company name.
Our motto is "old fashioned customer service, with modern speed". We process all orders promptly--usually within a few hours of when they are placed. If something you ordered is out of stock, we won't leave you hanging--we will let you know immediately, and offer alternatives, if any, or a refund, if not. Refunds are also processed immediately.
We process all electronic payments and refunds through PayPal, because we believe that is the most secure way to handle customer payments in this day and age of identity theft. NO customer or financial information is stored on our site, and you can rest assured that your information is never sold or given to anybody.
Thank you for visiting our site! Feel free to call or email us if you have questions. Our office hours are 9am to 6pm, Monday through Saturday, but we frequently reply to emails and/or answer calls outside those hours.
MISSION STATEMENT: Even though we strive always to provide quality products at fair prices, we strongly believe that just providing a product for a good price is not enough for a business to succeed. Our most valuable asset is the customers who choose to do business with us, and we feel they are entitled to more than the impersonal and indifferent exchange of money for product.
Our customers will never be just numbers on a ledger sheet. We are interested in what interests them--be it reenactment events, a special period of history, etc. We thoroughly enjoy corresponding with our customers and hearing about how they use our products in pursuit of those interests. Accordingly, we strive to offer a very personal and friendly level of service that includes:
(1) A prompt response to every customer inquiry
(2) Personal acknowledgement and thanks for every order
(3) Prompt processing and shipping of all orders
(4) Keeping our customers informed about the status of their orders and providing shipping verification
(5) If a customer needs more information before purchasing or has a special need, we are happy to accommodate that need to the best of our ability.
We further believe that small, independent businesses are the backbone of the world economy and promote global trade that supports other businesses and communities around the world. We support and employ the ideals of honest business ethics and practices. In summary, our mission is to be a haven of old-fashioned, individualized service in an impersonal, "take a number and wait" world. We endeavor always to treat each customer as we would want to be treated ourselves.